Loyalty Services Host/Ess

1 week ago

Limassol, Limassol, Cyprus Melco ResortsCity of Dreams Mediterrenean Full time €12,930 - €14,616 per year
Minimum Requirements 
  • One year or above relevant experience in customer services field ·
  • Good level of English is a must; any other language will be considered as a strong advantage      
Position summary/ Responsibilities 
The Loyalty Services  Host, operates the Loyalty Club and casino promotion counters, including any on floor assistance to members or casino patrons. The Host provides services to fulfill and support all Membership program maintenance, benefits, complimentary and other tasks as set by management.  

Acts as a front-line service representative on behalf of Cyprus Casinos and City of Dreams Mediterranean ensuring a high standard of guest relations is provided to all patrons in accordance with established service standards. ​​​​​​​
Required skills/competencies
  • Flexible and accommodating
  • Receptive and versatile in adopting new approaches and practices to meet changing circumstances
  • Must have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
  • High adaptability to various assigned job tasks
  • Ability to work under pressure, energetic and enthusiastic
  • Possesses strong time management skills
  • Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances, standing for prolonged hours    
Work schedule- shifts
Ability to work shifts in a 24/7 operation, 6 days /week, 9 hours per shift with a total of 1 hour break.

Remarks 

​​​​​​​When working in CY Public Holidays the payment per working day will be extra paid. Training will be provided

Job Location
​​​​​​​Based in City of Dreams Limassol

Offer Package
EU employee 
  • Basic NET Salary:   1143€/month X 13 Months
  • No flight ticket will be provided
  • Accomodation is to be provided by the company covering all utility bills     

NON-EU employee

  • Basic NET Salary: 1015€/month X 13 months
  • Flight Tickets :  Upon Arrival and Departure       
  • Accomodation is to be provided by the company covering all utility bills  
NET SALARIES OF THE NON-EU EMPLOYEES ARE LOWER DUE TO LOCAL LAWULATIONS AND TAXES
Other requirements ​​​
  • No visible tattoos or piercing (eyebrow, lips
  • Well shaved, short haircut
  • Picture and Video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t'shirt (no long sleeved shirts)

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