Vip Host/Ess-Casino

1 week ago


Limassol, Limassol, Cyprus Melco ResortsCity of Dreams Mediterrenean Full time €11,430 - €14,810 per year
Minimum Requirements 
  • Prior Customer Service, Guest relations/Hospitality experience in the Casino Industry are preferred
  • Guest Relations
Position summary/ Responsibilities 
The VIP Host/ess position will broaden and heighten the gaming experience for our VIP clientele, so they know and feel the difference. Our hosts think and act quickly on their feet, using excellent communications and interpersonal skills. Knowledge of the gaming industry, player programs, and our services will enhance your development and experience in this key environment.

Required skills/competencies
  • Computer literate (Microsoft Office, Excel, PowerPoint)
  • Excellent command of Greek    
  • English, Russian/ Spanish /French/Arabic/ Hebrew/ Chinese highly regarded 
  • Able to build rapport with all customers - both external and internal
  • Must have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
  • Maintains confidentiality and handles sensitive issues with discretion
  • Ability to work on flexible shift including overnight, weekends and holiday on rotation basis
  • Maintains the highest standard of professionalism, ethics, and attitude towards guests and colleagues
Work schedule- shifts
Ability to work shifts in a 24/7 operation, 6 days /week, 9 hours per shift with a total of 1 hour break.

Remarks 

​​​​​​​When working in CY Public Holidays the payment per working day will be extra paid. Training will be provided

Job Location
​​​​​​​Based in City of Dreams Limassol

Offer Package
EU employee 
  • Basic NET Salary:   1143€/month X 13 Months
  • No flight ticket will be provided
  • Accomodation is to be provided by the company covering all utility bills     

NON-EU employee

  • Basic NET Salary: 1015€/month X 13 months
  • Flight Tickets :  Upon Arrival and Departure       
  • Accomodation is to be provided by the company covering all utility bills  
NET SALARIES OF THE NON-EU EMPLOYEES ARE LOWER DUE TO LOCAL LAWULATIONS AND TAXES
Other requirements ​​​
  • No visible tattoos or piercing (eyebrow, lips
  • Well shaved, short haircut
  • Picture and Video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t'shirt (no long sleeved shirts)


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