Executive Host/Ess

1 week ago

Limassol, Limassol, Cyprus Melco ResortsCity of Dreams Mediterrenean Full time €13,636 per year
Minimum Requirements 
  • Minimum 1-year relevant experience in a sales and business development position,

    preferably in the casino industry
  • English conversational level is a must; any other language will be considered as a strong advantage     
Position summary/ Responsibilities 
The Executive Host/ Executive Services is responsible to carry out customer service and sales activities set by management addressing the local and International market through Loyalty Program structure and Tiers. Acts as a front-line sales and customer service ambassador on behalf of City of Dreams Mediterranean/C2 Cyprus Casinos and ensures a high standard of guest relations is provided to all Mass customers in accordance with established service standards. In addition, locates and develops/ acquires new business. All dealings with internal Mass customers must be efficient, effective and professional at all times.

Required skills/competencies
  • Excellent command of English language
  • Ability to converse in a foreign language(s)- Arabic, Farsi, Hebrew, Chinese or Russian will be an added advantage
  • Must have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
  • Computer literate
  • Excellent interpersonal and communication skills
  • Proven customer service orientation and commitment to continuous improvement 
  • Excellent negotiation skills and time management skills
  • Analytic an able to define problems, collect data, establish facts, and draw valid conclusions    
Work schedule- shifts
​​​​​​​Ability to work shifts in a 24/7 operation, 6 days /week, 9 hours per shift with a total of 1 hour break.

Remarks 

​​​​​​​When working in CY Public Holidays the payment per working day will be extra paid. Training will be provided

Job Location
​​​​​​​Based in City of Dreams Limassol

Offer Package
EU employee 
  • Basic NET Salary:   1143€/month X 13 Months
  • No flight ticket will be provided
  • Accomodation is to be provided by the company covering all utility bills     

NON-EU employee

  • Basic NET Salary: 1015€/month X 13 months
  • Flight Tickets :  Upon Arrival and Departure       
  • Accomodation is to be provided by the company covering all utility bills  
NET SALARIES OF THE NON-EU EMPLOYEES ARE LOWER DUE TO LOCAL LAWULATIONS AND TAXES
Other requirements ​​​
  • No visible tattoos or piercing (eyebrow, lips
  • Well shaved, short haircut
  • Picture and Video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t'shirt (no long sleeved shirts)

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