Customer Support Coordinator

3 days ago


Nicosia, Nicosia, Cyprus PERI Hellas & Cyprus Full time €20,000 - €25,000 per year

PERI Group, the leading international company in the field of Formwork and Scaffolding, is

looking for a Customer Service Coordinator for its subsidiary PERI Cyprus located
in Nicosia,

Cyprus

Main Responsibilities


• Manage orders from customers/sales team/PMs in PERI Systems


• Manage customer returns in PERI Systems including creating damage reports, repair and scrap

bills


• Co-ordinate with Technical/Sales teams on the exchange of equipment


• Provide quality customer service via telephone and email communication


• Book deliveries and returns in PERI systems


• Support sales team/PM


• File clean-up and closure in co-operation with vendors/PMs


• Review and correct control prints of rent in co-operation with sales team/PMs


• Book transports in PERI Systems


• Follow-up with the rest of the department for backorders and unpacked orders


• Biweekly visits to logistics partners for monitoring and stocktaking

Required Qualifications


• University Degree


• 1-2 years previous experience in a customer support role


• Excellent utility of MS Office


• Fluency in both written and spoken Greek and English


• Strong communication skills along with active listening and negotiation skills


• Customer and solution focused


• Structured and methodical mindset

We offer


• Stable and friendly working environment


• Opportunities for development and growth


• Continuous education and training


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