Shop Manager
3 days ago
Company Description
Originally established in 1959, Ilkay M. Genc Ltd. has grown from a small hardware store in Famagusta, Cyprus, to become one of the leading building materials importers and sellers in North Cyprus. The company imports over 20,000 different types of products, including construction materials, hardware, hand tools, paint, bath items, and ceramics from 150 companies across 15 countries. With four branches in Famagusta, Nicosia, and Kyrenia, the company serves both retail and wholesale markets with a strong sales team. Ilkay M. Genc Ltd. is dedicated to investing in infrastructure, technology, and human resources to maintain its market leadership and drive future growth.
Role Description
The Shop Manager will oversee daily operations, ensuring smooth store management and efficiency. Responsibilities will include managing staff, inventory, and supplies while maintaining a high level of customer service and addressing customer concerns. The role also involves monitoring sales performance, meeting operational goals, and implementing store strategies to enhance customer experience. This is a full-time on-site role based in Nicosia.
Qualifications
- Strong Communication and Customer Service skills, with the ability to foster excellent Customer Experience.
- Proven expertise in Store Management and Operations Management to oversee and optimize store performance.
- Leadership and organizational abilities to manage staff and ensure smooth daily operations.
- Excellent problem-solving and decision-making capabilities.
- A background in retail or building materials sales is advantageous.
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