Customer Support Specialist

2 weeks ago


Limassol, Limassol, Cyprus IC Markets Full time
Customer Support Representative

We're seeking a dynamic and empathetic Customer Support Representative to join our team in Limassol office.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Stay up-to-date with company products and services to provide accurate information to customers
Requirements:
  • Fluent in verbal and written English to business standard
  • Strong problem-solving abilities and attention to detail
  • Previous experience in customer support or in financial/FX industry preferred
Mandatory:
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body
What We Offer:
  • Friendly environment
  • Competitive salary
  • Daily lunch
  • Team events


  • Limassol, Limassol, Cyprus Altery Full time

    About us Are you ready to be a part of something big?Altery is on a mission to revolutionise cross-border payments for individuals and companies worldwide. We are empowering Digital Business Growth in a Globally Connected Economy.Altery is a team of 100+ customer-focused fintech professionals with a wide range of experiences, passionate about driving...


  • Limassol, Limassol, Cyprus paytech SaaS Full time

    paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the industry. We're currently seeking a dedicated Customer Support Agent to join our team in Limassol, Cyprus. This is an exciting opportunity to be the frontline of our customer interactions and provide exceptional support to our clients.Responsibilities:Provide...


  • Limassol, Limassol, Cyprus FP Markets Full time

    FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Customer Support Specialist - Polish Speaking. This is an exciting opportunity to join a global company with a professional, friendly...


  • Limassol, Limassol, Cyprus C.M.S. Softech Ltd Full time

    Company DescriptionSoftech is a company specialized in Point of Sales POS software and all related hardware.Role DescriptionThis is a full-time on-site role as a Technical Support Specialist in Limassol. The role involves providing technical assistance and support to customers, troubleshooting technical issues, and escalating complex problems to appropriate...

  • IT Support Specialist

    2 months ago


    Limassol, Limassol, Cyprus GRS Recruitment Full time

    GRS Recruitment are working in partnership with a global brand based in Limassol who are searching for a talented and detail oriented IT Support Specialist to join the team. The successful candidate will make a difference and be part of an innovative team. If you are you passionate about technology and ready to take your skills to the next level, we would...


  • Limassol, Limassol, Cyprus WeDoSupport Full time

    Are you fluent in Arabic and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport in our brand-new office in Limassol, Cyprus. Main Responsibilities: Deliver exceptional support to our customers via email and live chat, primarily in Arabic. Process inquiries with attention to detail and...

  • Customer Support Agent

    2 months ago


    Limassol, Limassol, Cyprus Banxis Full time

    OverviewThe Customer Support Agent will be responsible for guiding new clients through the onboarding process and providing ongoing support to ensure customer satisfaction and retention. This role requires excellent communication skills, a customer-centric approach and a thorough understanding of EMI operations.Roles & ResponsibilitiesGuide new customers...


  • Limassol, Limassol, Cyprus BrainRocket Full time

    Data Support Specialist BrainRocket es una empresa de desarrollo de software y proveedor de soluciones digitales. Con más de 65 productos de vanguardia que abarcan 20 mercados diferentes, nuestro equipo de alrededor de 700 profesionales tecnológicamente capacitados entrega proyectos escalables hechos a medida para las necesidades de nuestros clientes....


  • Limassol, Limassol, Cyprus Solid Payments Full time

    About the Position:We are a Hi-Tech company looking for an English-Speaking Customer Support to support international B2B customers with technical problems when facing our products and services.Customer Supports responsibilities, will include resolving customer queries, recommending solutions, and guiding product users through features and functionalities....


  • Limassol, Limassol, Cyprus Multilingual Worldwide Full time

    Customer Support Representative – Portuguese – Relocation Our client's aim is to be the world leader in gaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. They are home to more than 30 well-known brands. They are committed to long-term development...

  • Customer Support Agent

    2 months ago


    Limassol, Limassol, Cyprus cyprusjobs Full time

    Our client is a new EMI company in Limassol looking to hire Customer Support Agents with EMD/EMI experience. They are part of a well-established and reputable smart payment cashier software company that has been in the market for over 10 years.Overview: The Customer Support Agent will be responsible for guiding new clients through the onboarding process and...


  • Limassol, Limassol, Cyprus Palta Full time

    Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 60 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (a nutrition and wellness app with over 15m downloads), Zing (personal fitness trainer),...


  • Limassol, Limassol, Cyprus Lendwise Full time

    Join our dynamic and rapidly growing team as a Senior Collections and Recovery Specialist, where you will play a pivotal role in optimizing our loan recovery processes and ensuring customer satisfaction. The role requires you to deal with customers, assist in creating and improving processes for collections and recoveries. You will also contribute to...


  • Limassol, Limassol, Cyprus Financial Services Network Ltd Full time

    NFS & FSN Network is a large International Financial Services company that supports Independent Financial Advisers and Private Wealth Management companies.Position:We are seeking an organized and self-motivated customer support / administration officer to join our team at the Limassol head office. You will be responsible for providing support to global...


  • Limassol, Limassol, Cyprus BrainRocket Full time

    BrainRocket is a software development company and digital solutions provider. The company has created over 40 cutting-edge products spanning 20 different markets.Our team of around 670 tech-savvy professionals successfully deliver scalable projects that are custom-made to the customers' needs.We also strive to create a culture centered around personal and...

  • Onboarding Specialist

    2 months ago


    Limassol, Limassol, Cyprus Obtained. Full time

    About the Company:At Obtained., we specialize in managing Mergers and Acquisitions specifically tailored to the Fintech sector. As a fundamental part of our comprehensive approach, we assist our clients in acquiring top-notch solutions for their business endeavours, establishing them as leaders in their particular fields. This involves banking and PSP rails,...


  • Limassol, Limassol, Cyprus Liteforex (Europe) Limited Full time

    Company: An innovative, fast-growing, and progressive investment firm is seeking to recruit a highly experienced, responsible, and strong Financial specialist to join their team of professionals. This job represents an excellent opportunity for an experienced, professionally savvy Financial Specialist to further develop their career with one of Cyprus's...


  • Limassol, Limassol, Cyprus GRS Recruitment Full time

    An innovative Fintech company specializing in the credit lending sector, are working with GRS to recruit a Senior Collections & Recovery Specialist for their Limassol offices. The successful candidate will have previous experience in a regulated environment within the financial services sector with a track record of successful collections and recoveries. If...


  • Limassol, Limassol, Cyprus WeDoSupport Full time

    Wedosupport is a newly established services provider company, already employing more than 150 dedicated professionals. Our focus is on delivering the best customer experience with Customer Support, KYC, Risk and Anti-Fraud solutions.We are rapidly expanding and looking to hire the best talent to join our dynamic customer support team.Are you fluent in...


  • Limassol, Limassol, Cyprus TOPTALENT Full time

    Job Summary:We are seeking a highly skilled Retention Specialist with Hebrew to join our team at TOPTALENT. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and retention, and providing exceptional service and support.Key...