Team Leader- Account Management

4 weeks ago


Limassol, Limassol, Cyprus GRS Recruitment Full time
Drive global B2B growth as a seasoned Account Manager Team Leader, leading a talented team, nurturing client relationships, and contributing to company success. Lead a team of Account Managers, build strong relationships with key B2B partners, drive upselling initiatives, and facilitate smooth cooperation between departments. Foster a collaborative environment, support team development, and ensure excellent communication between the team and clients. Represent the company at industry events and engage with potential clients.
  • Lead and manage a team of Account Managers, ensuring top performance in handling B2B client accounts.
  • Build strong relationships with key B2B partners, working closely with the Sales team to onboard new clients and maintain long-term partnerships.
  • Proactively drive upselling initiatives, promoting new products and premium offerings to existing clients.
  • Facilitate smooth cooperation between Account Managers and departments such as Product, CRM, Operations, and Compliance.
  • Oversee multiple client accounts, ensuring efficient daily operations and clear communication.
  • Align the team with business goals, ensuring individual and collective targets are met.
  • Monitor performance and implement strategies to achieve departmental KPIs.
  • Understand partner marketing strategies and business needs, providing training and support for team growth and success.
  • Ensure excellent communication between the team and clients, addressing inquiries quickly and fostering long-lasting partnerships.
  • Represent the company at industry events and trade shows, engaging with potential clients and showcasing products.
  • Solid experience in team leadership, preferably in Account Management or B2B services.
  • Strong leadership and coaching skills, with a focus on performance management.
  • Proven relationship-building and client management abilities.
  • Experience in collaborating with internal teams across functions.
  • Excellent problem-solving and coordination skills.
  • Fluent in English with exceptional communication, negotiation, and presentation skills.
  • Experience with CRM software and MS Office (particularly Excel).
  • Self-motivated with a results-driven mindset.
  • Attention to detail and high-quality work.
  • European citizenship required.


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