Account Manager

1 month ago


Limassol, Limassol, Cyprus Emerald Zebra Full time
Account Manager Job Description

We are seeking an experienced Account Manager to join our team at Emerald Zebra in Limassol. As an Account Manager, you will be responsible for managing key client relationships, ensuring satisfaction, and driving growth.

Key Responsibilities:
  • Manage a portfolio of allocated B2B clients, building and maintaining long-term relationships.
  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
  • Conduct regular e-meetings and maintain backlogs of client requirements.
  • Negotiate, create, and execute joint marketing campaigns with B2B clients.
  • Work with B2B clients to compile data and insights on product performance and targeted campaigns.
  • Upsell existing clients on new products and premium offerings.
  • Liaise with internal departments to address client inquiries and concerns.
  • Work towards achieving individual targets and department KPIs.
  • Analyze B2B client services and traffic patterns to advise on customer growth.
  • Ensure client satisfaction and deliver exceptional service daily.
Requirements:
  • University/college education preferred.
  • A minimum of 1 year experience in Account Management or relevant position required.
  • Exceptional verbal and written communication skills in English required.
  • Experience working with CRM software and MS Office, particularly MS Excel.
  • Demonstrable ability to communicate, present, and influence key stakeholders.
  • Self-motivated and able to thrive in a results-driven environment.
  • Attention to detail and quality of work.
  • European citizenship.
What We Offer:
  • Salary range: 1650 euro plus monthly bonus, salary increase after 3rd month review.
  • Working hours: Monday to Friday 09:00 to 17:00 (30 min break).
  • Medical Health Insurance.
  • Complimentary lunch and unlimited daily snacks and beverages.
  • Monetary voucher on Birthdays and additional occasions.
  • Employee Discount scheme.
  • Paid Training and Career development opportunities.
  • Supportive and positive working environment.

Apply now by sending your CV to Margarita Savva at Emerald Zebra.


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