Sales and Customer Success Representative

7 days ago


Limassol, Limassol, Cyprus Alpha Talent Solutions Full time

As a dynamic player within the online entertainment industry, we are expanding our Sales department in Cyprus and seeking ambitious individuals to join our team. We offer an exciting opportunity for self-driven professionals to grow their careers and develop their skills in a fast-paced environment.

Key Responsibilities:

  • We are looking for proactive individuals who can engage with players via outbound calls, providing assistance with site usage to boost activity, retention, and reactivation rates.
  • Making daily outbound calls and follow-ups is essential to ensure seamless communication with clients.
  • Assisting new players and current players to eliminate any blockers that prevent them from enjoying our company's products is crucial.
  • Promoting our sites, products, campaigns, and overall entertainment offering will be a key focus area.
  • Working closely with your team leader to ensure all targets are understood and achieved is vital.
  • Collaborating with other departments such as Payments, Risk, VIP, and Customer Support is necessary to provide an exceptional customer experience.

Requirements:

  • An energetic passion for customer service and sales is essential to succeed in this role.
  • A comfort in striking up conversations while confidently promoting our company's sites, products, and promotions is crucial.
  • A drive to reach targets and overachieve on a daily basis will make you stand out.
  • Bilingual or native-level communication skills in Croatian or Slovenian and English are necessary.
  • An understanding of the Casino and/or sports betting industry is beneficial.
  • Target-oriented and driven by achieving goals, you will thrive in this environment.

What We Offer:

  • The opportunity to work in a dynamic European company.
  • Unlimited commissions for top performers.
  • Career and professional growth opportunities within the company.
  • Corporate events and team-building activities to foster a sense of community.
  • A young and friendly team environment.

Salary: €25,000 - €35,000 per annum (dependent on experience). This salary range reflects the cost of living in Cyprus and is competitive with industry standards. With unlimited commissions, your earning potential is truly unlimited.


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