German Sales and Customer Success Professional
1 month ago
We are seeking a highly motivated and results-driven Customer Success Specialist to join our team in Cyprus. As a key member of our Sales department, you will be responsible for building strong relationships with clients and promoting our products.
About the RoleThe ideal candidate will have a proven track record in customer-facing roles, with a strong passion for sales and customer service. You will work closely with our team to understand client needs and provide tailored solutions to drive business growth.
Key Responsibilities:- Engage with clients through proactive outreach, identifying opportunities to boost activity, retention, and reactivation rates.
- Maintain daily contact with clients, following up on their progress and addressing any concerns.
- Work collaboratively with other departments, such as Payments, Risk, and Customer Support, to ensure seamless client experiences.
- Promote our products and services, highlighting their benefits and features.
To succeed in this role, you will need:
- A minimum of 1 year of experience in customer-facing roles, preferably in sales or customer support.
- Strong communication skills, with the ability to articulate complex information in a clear and concise manner.
- Fluency in German, both written and spoken, with excellent English language skills.
- A results-driven mindset, with a focus on delivering exceptional client outcomes.
- An understanding of the iGaming industry and its nuances.
We offer a competitive salary package, including:
- A base salary of €25,000 per annum, plus uncapped commission opportunities.
- A comprehensive health insurance plan.
- Regular training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive team environment.
Alpha Talent Solutions is a leading recruitment agency specializing in the online entertainment and iGaming industries. We pride ourselves on delivering exceptional service and helping our clients achieve their goals.
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