Customer Success Strategist
1 month ago
At The Talent Hunter, we're looking for a skilled and driven Retention Team Leader to manage our team of Retention Agents.
Key Responsibilities:- Lead, mentor, and coach a team of Retention Agents to ensure top performance and remarkable customer satisfaction.
- Develop strategies aimed at improving client conversion rates and retention.
- Track key performance metrics (KPIs) and analyze data to uncover trends, areas for growth, and actionable insights.
- Cultivate a positive team culture that emphasizes motivation, responsibility, and achieving high-performance standards.
We offer a competitive salary based on experience ($2,000 - $2,500), performance-based bonuses, opportunities for professional growth and development, and a vibrant and collaborative work environment in beautiful Limassol, Cyprus.
Requirements:- Fluency in French, German, English, or Hindi (both written and spoken).
- Previous experience in a leadership role or similar position in sales or customer service.
- Strong grasp of conversion and retention methodologies.
- Exceptional leadership, communication, and interpersonal skills.
The estimated salary range for this position is $2,000 - $2,500 per month, depending on experience. We're looking for a highly organized individual with the ability to manage multiple tasks effectively and a passion for assisting others and providing outstanding customer service.
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