Sales and Customer Service Professional in iGaming
1 month ago
We are a dynamic international player within the online entertainment and iGaming industry, seeking to hire self-driven individuals to join our Sales team in Cyprus.
Job OverviewThis is an exciting opportunity for you to be part of a fast-paced Sales department, providing excellent customer service and promoting our company's products to players worldwide.
Responsibilities- To proactively engage with players via outbound calls, ensuring they have a seamless experience and achieving high retention and reactivation rates.
- Making daily outbound calls and follow-ups to drive sales and growth.
- Collaborating with new and existing players to resolve any issues and ensure they can fully enjoy our products.
- Promoting our site, products, campaigns, and overall entertainment offering to increase brand awareness and customer engagement.
- Working closely with your team leader to set and achieve targets, and collaborating with other departments such as Payments, Risk, VIP, and Customer Support.
- An energetic passion for delivering exceptional customer service and driving sales growth.
- A comfort in striking up conversations and confidently promoting our sites, products, and promotions.
- A strong drive to reach targets and consistently overachieve on a daily basis.
- Bilingual or native-level Spanish and fluent English communication skills.
- An understanding of the Casino and/or sports betting industry, with a keen eye for opportunities and trends.
- A results-oriented approach, driven by achieving goals and exceeding expectations.
- A dynamic work environment in a young and friendly team.
- Excellent benefits, including career and professional growth opportunities within the company.
- Corporate events and team-building activities to foster a sense of community and teamwork.
The estimated annual salary for this position is €40,000 - €60,000, depending on experience and performance.
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