German VIP Account Manager Lead

17 hours ago


Limassol, Limassol, Cyprus Alpha Talent Solutions Full time

We are seeking a highly skilled German VIP Account Manager to join our team at Alpha Talent Solutions. The ideal candidate will possess exceptional communication skills, a strong understanding of the iGaming industry, and proficiency in using CRM tools.

Job Description

The German VIP Account Manager will be responsible for developing and maintaining strong relationships with high-value players in the market. This will involve serving as the main point of contact, addressing inquiries and concerns, and providing customized support to enhance the gaming experience.

  • Manage and maintain strong, personalized relationships with high-value players
  • Serve as the primary point of contact for VIP players
  • Provide customized support to enhance the gaming experience

In addition to these responsibilities, the successful candidate will also:

  • Gain an in-depth understanding of VIP player preferences
  • Develop and implement targeted promotions and bonuses
  • Collaborate with the marketing team to design campaigns
  • Stay up-to-date with product developments and game features

The German VIP Account Manager will be based in Cyprus or willing to relocate. We offer a competitive salary range of €40,000 - €60,000 per annum, depending on experience, plus benefits including health insurance, unlimited KPI performance bonus, and opportunities for language development and career growth.

Requirements

To be considered for this role, candidates must possess:

  • Bachelor's degree in a related field or equivalent work experience
  • Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management
  • Profound understanding of the iGaming market and player preferences
  • Bilingual or Native level of German
  • Outstanding communication and interpersonal skills
  • A customer-centric mindset with a firm commitment to delivering top-tier customer service
Benefits

We offer a comprehensive package of benefits, including:

  • Competitive salary range of €40,000 - €60,000 per annum
  • Health insurance
  • Unlimited KPI performance bonus monthly
  • Opportunities for language development and career growth
  • Official employment in accordance with the laws of Cyprus/Malta/Bulgaria and the EU
  • Registration of family members
  • Company fitness corner in the office
  • Opportunity to develop language skills and partial compensation for the cost of language classes
  • Birthday celebration present
  • Time for proper rest and 24 working days of Annual Vacation
  • Breakfasts and lunches in the office (partially paid by the company)


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