Business Development Specialist

1 week ago


Limassol, Limassol, Cyprus beBeeCustomer Full time
Customer Relationship Manager Position

We are seeking a skilled Customer Relationship Manager to join our team in Cyprus or Malta.

This role involves developing and implementing multi-channel CRM strategies through data-driven approaches, focusing on customer engagement and retention tailored to our clients' B2B brands. The successful candidate will be responsible for monitoring and optimizing CRM campaigns and customer journeys to enhance customer experiences. They will also track KPIs related to customer engagement, retention, and revenue, providing regular reports and insights to stakeholders.

  • The ideal candidate will have experience with CRM systems such as Optimove and Salesforce, as well as knowledge of data analytics and reporting tools.
  • A degree in Marketing, Business Administration, or a related field is preferred.
Key Responsibilities:
  1. Develop and implement CRM strategies that drive customer engagement and retention.
  2. Maintain and optimize CRM campaigns and customer journeys.
  3. Track and analyze KPIs related to customer engagement, retention, and revenue.
  4. Provide regular reports and insights to stakeholders.
Required Skills and Qualifications:
  • Experience with CRM systems (Optimove, Salesforce).
  • Data analysis and reporting skills.
  • Bachelor's degree in Marketing, Business Administration, or a related field.
Benefits:
  • Health Insurance.
  • Learning and development opportunities.
  • Challenging tasks.
  • Company fitness corner.
  • Breakfasts and lunches (partially paid by the company).


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