Customer Service Professional for iGaming Industry
2 weeks ago
Are you a skilled communicator with excellent language proficiency? We are seeking a Customer Service Professional to join our team in Larnaca or Limassol office.
About the Role:
- Engage with clients through chat systems and email, providing timely and effective support.
- Analyze customer requests and respond promptly, ensuring satisfaction.
- Promote our products and services to enhance customer experience.
- Collaborate with other departments to meet client needs.
- Maintain professionalism and courteous demeanor at all times.
Requirements:
- Ability to work 24/7 shifts on rotation, covering morning, evening, and night shifts.
- Experience is preferred but not mandatory; we welcome fresh graduates and experienced professionals alike.
- Excellent command of the English language, both written and verbal.
- Attention to detail and ability to multitask efficiently.
- Proficiency in computer software, particularly Excel, and strong analytical skills.
- European citizenship.
Benefits and Perks:
- 21 days annual leave to recharge and relax.
- Comprehensive medical health insurance for your well-being.
- Regular team-building activities to foster camaraderie and collaboration.
- Monetary vouchers for birthdays and special occasions.
- Employee discount card for exclusive shopping benefits.
- Paid training and opportunities for career development.
- Lunch and daily snacks and beverages to keep you energized.
Compensation:
- Salary: €1,700 gross per month, plus an additional amount for night shifts (approximately €350 extra per month).
- Quarterly bonus of up to €400 for exceptional performance.
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