Professional Sales and Client Retention Specialists
4 days ago
We are a dynamic organization dedicated to delivering exceptional sales and customer service solutions.
Key ResponsibilitiesThe successful candidates will be responsible for:
- Dutch Conversion Agents (NL Desk)
- Engage with potential clients through various communication channels.
- Understand client needs and provide tailored solutions to convert inquiries into sales.
- Maintain accurate records of client interactions and conversions.
- English Retention Agents (AU Desk)
- Contact existing clients to ensure satisfaction and address any concerns.
- Proactively engage with clients to encourage ongoing business.
- Identify opportunities for upselling or cross-selling products and services.
- Document client interactions and feedback for continuous improvement.
- French Conversion Agents (FR Desk)
- Engage with potential clients through various communication channels.
- Understand client needs and provide tailored solutions to convert inquiries into sales.
- Maintain accurate records of client interactions and conversions.
- Native or fluent Dutch, French speaker for Conversion Agents; native or fluent English speaker for Retention Agents; additional languages are an asset.
- Previous experience in sales, customer service, or account management is preferred.
- Strong communication, negotiation, and interpersonal skills are essential.
- Able to work independently and as part of a team.
- Proficient in using CRM systems and other sales tools.
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Senior Sales and Retention Specialists
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