CRM Content Writer for Asia

3 days ago

Limassol, Limassol, Cyprus Medier Agency Full time

As a
CRM Content Writer
, you will craft engaging, personalized, and localized CRM communications (email, SMS, push, in-app) that strengthen customer relationships and drive retention, engagement, and loyalty. Working within the Asian region and across global campaigns, you'll combine creativity with data insights to deliver content that resonates with diverse audiences.

Location:
Warsaw or Limassol. Both on-site.

Languages:
Fluent in English. N ative in at least one: Chinese, Tagalog (Filipino), Korean, Japanese, Thai, Vietnamese, Indonesian, or Malay.

Key Responsibilities:

  • Write clear, compelling, and on-brand CRM content tailored to global, regional, and local audiences.
  • Adapt messaging for different geographies, languages, cultural nuances, and customer segments.
  • Partnership with CRM managers, localization specialists, and designers to create impactful multichannel campaigns and journeys.
  • Contribute to brainstorming sessions and ensure alignment with brand tone, strategy, and objectives.
  • Support A/B and multivariate testing by producing copy variations and analyzing performance results.
  • Use data-driven insights to refine messaging, increase engagement, and improve retention outcomes.
  • Maintain a content library with reusable templates and best practices.
  • Stay ahead of industry, regulatory, and regional content trends to ensure relevance and compliance.

Requirements:

  • Fluent in English.
  • Fluency in at least one Asian language (Chinese, Tagalog (Filipino), Korean, Japanese, Thai, Vietnamese, Indonesian, or Malay.)
  • Proven ability to write for multiple audiences, tones, and regulatory environments.
  • Experience in localization and working across multiple markets and brands.
  • Strong collaboration and communication skills in multicultural, cross-functional teams.
  • Balance of creativity and analytical thinking, with an eye for both storytelling and performance metrics.
  • iGaming or Betting experience - huge plus

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