Current jobs related to Customer Support Specialist - Limassol, Limassol - Parimatch

  • Customer Support Specialist

    1 day ago

    Limassol Municipality, Limassol, Cyprus BridgerPay Full time €35,000 - €45,000 per year

    BridgerPay is the first-ever payment operations platform designed to automate every payment flow through a modular, Lego-like interface. Our codeless, agnostic, and unified software enables any business to scale payments, uncover real-time insights, and drive revenue,  without writing a single line of code. Operating across 4 continents and supporting 30+...

  • Customer Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus FP Markets Full time €25,000 - €35,000 per year

    FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work.Responsibilities:Provide answers...

  • Customer Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus FP Markets (First Prudential Markets) Full time €25,000 - €35,000 per year

    FP Markets Group of Companiesis a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-timeCustomer Support Specialistin Cyprus office - a certified Great Place to Work.Responsibilities:Provide answers to...

  • Customer Support Specialist

    1 day ago

    Limassol Municipality, Limassol, Cyprus Antelope Full time €30,000 - €60,000 per year

    Antelope's suite of products streamlines all the operations and reporting of your business, making complicated and time-consuming operations a thing of the past. With Antelope's CRM, Tracking and VOIP combined into one smart interface, giving you instant access to all the information you need to maximize your ROI.We are looking for a talented and ambitious...

  • Technical Support Specialist

    3 days ago

    Limassol Municipality, Limassol, Cyprus paytech Full time €25,000 - €40,000 per year

    paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in theindustry. We're currently seeking an experienced and proactive Level 2 Technical SupportSpecialist to join our growing team in Limassol, Cyprus.As a Level 2 Tech Support Specialist, you will handle advanced technical issues escalated fromLevel 1 Support, perform...

  • Customer Support Trainer

    5 days ago

    Limassol, Limassol, Cyprus CoreStar Full time €25,000 - €60,000 per year

    CoreStar is a dynamic technology company supporting partners in the fintech and iGaming industries with scalable, high-performance solutions.Our expert teams bring a startup-driven mindset, focusing on innovation, collaboration, and efficiency in every project.At CoreStar, you'll have the opportunity to grow your skills, tackle exciting challenges, and...

  • Trader Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Spotware Systems Full time €45,000 - €120,000 per year

    Spotware Systems is looking for a Trader Support Specialist to join our team in Limassol. As part of the Trader Support team, you will assist clients and internal teams with inquiries related to the functionality of our cTrader platform. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-focused...

  • Trader Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Spotware Systems Full time €35,000 - €45,000 per year

    Spotware Systems is looking for aTrader Support Specialistto join our team inLimassol. As part of the Trader Support team, you will assist clients and internal teams with inquiries related to the functionality of our cTrader platform. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-focused...

  • Customer Support

    3 days ago

    Limassol, Limassol, Cyprus SquaredFinancial Full time €20,000 - €40,000 per year

    Job Overview:The Customer Support Officer will provide timely and accurate assistance to customers via phone, email, or live chat in bothEnglish and Arabic. Key responsibilities include resolving customer queries, troubleshooting technical issues, handling complaints, and providing information about the company's products and services. The role also involves...

  • IT Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Brainforce Full time €25,000 - €40,000 per year

    We are seeking on behalf of our client a single family office based in Limassol, a proactive and detail-oriented IT Support Specialist to join their IT team. This role is primarily responsible for providing day-to-day IT support, ensuring the smooth operation of all IT-related systems, and assisting end-users with hardware, software, and network issues. The...

Customer Support Specialist

2 weeks ago

Limassol, Limassol, Cyprus Parimatch Full time €45,000 - €55,000 per year

Bringing people back from boredom since 1994.

Parimatch is an online entertainment company with 30+ years in the game.

We create digital experiences where sports, culture, and technology meet — bold, immersive, and built to engage.

With 4,000+ professionals and operations in 15+ countries, Parimatch is a global ecosystem driven by performance, smart engineering, and style.

We are looking for a Customer Support Specialist (South Korea) to join our team.
Your main responsibilities will be:

  • Provide timely, high-quality customer service via chat, email, and ticketing systems in Korean;
  • Assist players with inquiries related to gameplay, account issues, technical support, and payment concerns;
  • Troubleshoot and resolve issues in collaboration with cross-functional teams, including product and technical support teams;
  • Identify and escalate critical issues to ensure quick resolution;
  • Contribute to the creation and improvement of FAQs, support materials, and player guides in Korean;
  • Gather and share feedback from players to help improve overall player experience and product development;
  • Stay up-to-date with the latest game updates, patches, and events to assist players effectively;
  • Maintain a deep understanding of company policies, game mechanics, and support processes;
  • Working in shifts schedule.

Essential professional experience:

  • Native Korean speaker with excellent written and verbal communication skills;
  • Proficiency in English (both written and spoken) for internal communication;
  • 1-3 years of experience in customer support, ideally in the igaming industry or a tech-related field;
  • Ability to handle a high volume of inquiries while maintaining a positive and empathetic approach;
  • Excellent problem-solving skills with attention to detail and a passion for helping others;
  • Familiarity with support software and tools (e.g., Zendesk, Freshdesk, etc.) is a plus.

We care about you:

  • Vacation: We care about your well-being and offer flexible vacation options tailored to your location.
  • Sick Leave Allowance: Your health is our priority. In addition to our standard sick leave allowance, we also offer a flexible sick leave policy without paperwork.
  • Co-Working Compensation: Work flexibly, wherever you choose. We provide a monthly budget for co-working spaces in cities where we don't have a physical location, or the option of a budget for home office expenses twice a year, available from day one.
  • Benefits Model: Access our benefit programs to support your work-life balance, effective from day one. You can spend this budget on anything, starting from dental care for yourself to veterinary support for your four-legged friend.
  • Game Changer: Access MBA scholarships to enhance your knowledge and register your kids for our internal project, "gENERation", focused on boosting the potential of children within Parimatch families.
  • Motivation Bonus System: Recognizing your performance is fundamental to our culture. To reward your dedicated work, we have a Motivation Bonus System in place for all our employees.
  • Work & Fun Balance: We believe the balance of work and fun is crucial for the well-being of our employees. Corporate events, gifts for your Birthday (Netflix, GoGift, and other certificates), Christmas, and other occasions.

Taking care of our people is an integral part of
Parimatch
shared values, ensuring a supportive and positive workplace culture.