Back-Office Operations Specialist

2 months ago


Limassol, Limassol, Cyprus Axi Full time

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi

The role will represent the Organisation and the Client Experience department within a model that differentiates Axi brand, from its competitors globally.

Your EDGE Assignment/You Will

  • Create, build and launch email/pushes/in-app etc. campaigns, analyse, and report their performance.
  • Run and control customer journey, segmenting users, and building event-based campaigns aiming at conversion & retention rates optimization.
  • Constantly create and A/B test customer journeys and email elements to maximize open rates, user conversion and retention.
  • Track and measure the performance of retention activities.
  • Conducting market research to identify gaps and opportunities in the market.

Are you the one?

  • Very good knowledge of the English language, both verbal and written.
  • Knowledge of other languages will be considered an advantage.
  • Two years experience in a back office position in the Fintech industry.
  • Detail oriented with teamwork abilities.
  • Ability to work well in a team environment and collaborate effectively with colleagues and other departments.
  • Communicative and focused on detail oriented.
  • Comfortable working on hybrid work mode.

Axi's bag of delights

  • Competitive and attractive compensation.
  • Extensive learning opportunities, such as professional training and certifications and soft skills development.
  • 21 annual leave days per year, 5 paid study leave days per year, and 1 paid volunteer day per year.
  • Subsidized local gym membership.
  • Health Insurance.


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