Polish Language Customer Support Specialist

2 days ago

Limassol, Limassol, Cyprus beBeeCustomerService Full time €1,800 - €2,500

Polish-speaking customer service professionals are in high demand. This role offers an exciting opportunity to work with a leading international company, providing exceptional support to clients and contributing to business growth.

The ideal candidate will be a native Polish speaker, fluent in English, and passionate about delivering outstanding client experiences. Strong communication skills, problem-solving abilities, and a client-first mindset are essential for success in this position.

  • Provide top-notch support to clients via live chat, email, and phone in both English and Polish.
  • Quickly assess customer needs and deliver effective, timely solutions with a professional and proactive approach.
  • Identify opportunities to enhance the customer experience and contribute to business growth.
  • Work collaboratively with cross-functional teams to ensure clients receive well-rounded and accurate responses.
  • Stay up-to-date with financial markets, trading products, and platform functionality.
  • Assist with translations and content proofreading to support quality across multilingual platforms.

Key qualifications include:

  • Native in Polish and fluent in English (additional Spanish or Portuguese is a plus).
  • Passionate about customer service and problem-solving.
  • Strong communication and interpersonal skills with a client-first mindset.
  • Eager to learn about financial markets, forex, commodities, and cryptocurrencies.
  • Team-oriented and open to collaboration in a multicultural environment.
  • Detail-oriented with strong analytical thinking and tech proficiency (MS Office).

We offer a competitive salary, private health insurance, fitness membership allowance, birthday leave, and study support. Opportunities for career progression within a global organization are also available.

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