CRM Administrative Support Executive
6 days ago
Doo Group is a global financial services group with FinTech at its core. With 10 business lines and a presence in key financial hubs, we are expanding into Kenya, a strategic market with tremendous opportunity for trusted brokers. We are looking for a commercially minded, regionally respected Country Manager to lead our operations and build long-term success.
Are you detail-oriented, organized, and passionate about supporting technology that drives business growth? Join our team as a
CRM Administrative Support Executive (FXBO)
and play a key role in ensuring smooth CRM operations, supporting users, and developing clear documentation and SOPs.
What You'll Do
- Provide daily administrative support to CRM administrators and assist users with queries.
- Document workflows, processes, and system configurations.
- Develop and maintain clear Standard Operating Procedures (SOPs).
- Support and train end-users with guides, manuals, and training sessions.
- Identify opportunities to improve processes and system efficiency.
What We're Looking For
- Proven experience in an administrative or support role (finance/technical environment a plus).
- Familiarity with CRM systems or similar software.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Detail-oriented, proactive, and eager to learn.
- Collaborative team player with strong problem-solving skills.
Why Join Us?
- Be part of a dynamic FX/FinTech environment.
- Gain hands-on experience with CRM systems.
- Collaborate with technical experts and business users.
- Grow your skills in process improvement and documentation.
If you're ready to take on a role where organization meets technology, we'd love to hear from you.
Apply now
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