CRM Manager

8 hours ago

Limassol, Limassol, Cyprus finera. Full time €45,000 - €60,000 per year

Responsibilities
:

  • CRM Strategy and Execution
    : You will be responsible for the development and implementation of the overall CRM strategy. This includes setting objectives, defining key performance indicators (KPIs), and ensuring that the CRM platform aligns with and supports the company's strategic goals.
  • System Management and Administration
    : You will manage the day-to-day operations of the CRM system. This includes ensuring data integrity and cleanliness, managing user access and permissions, and overseeing the implementation of any system customizations or integrations.
  • Data Analysis and Reporting
    : A key function of this role is to analyze customer data within the CRM to identify trends, insights, and opportunities. You will be responsible for creating and presenting regular reports on CRM performance to senior management, providing actionable insights to inform business decisions.
  • Cross-Functional Collaboration
    : You will work closely with various departments, including Sales, Marketing, and Customer Service, to ensure the effective use of the CRM system. This involves providing support, facilitating communication, and ensuring a unified approach to customer management across all teams.
  • Process Optimization and Training
    : You are tasked with continuously improving CRM-related workflows and processes to enhance efficiency and user adoption. This includes developing and delivering training programs and materials for all CRM users to ensure they are proficient in using the system to its full potential.
  • Customer Journey and Experience
    : You will play a crucial role in mapping and enhancing the customer journey. By leveraging insights from the CRM, you will contribute to initiatives aimed at improving customer satisfaction and retention.

Required Skills
: Salesforce, JIRA and Zendesk

  • CRM Manager

    8 hours ago

    Limassol, Limassol, Cyprus NDA Full time €45,000 - €60,000 per year

    Mid/Senior CRM Manager (iGaming) — Limassol, CyprusWe're growing a multi-brand CRM team in Limassol and hiring an experienced, hands-on CRM Manager. You'll have support from the team and you'll also be trusted to run independently. We are a small and lean team with no politics. We offer a competitive salary and excellent performance bonuses.What you'll...

  • CRM Manager

    2 days ago

    Limassol, Limassol, Cyprus SkillOnNet Full time €40,000 - €80,000 per year

    CRM ManagerCompany DescriptionWe are SkillOnNet, leading the gaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to...

  • CRM manager

    8 hours ago

    Limassol, Limassol, Cyprus Boomerang Career Full time €40,000 - €60,000 per year

    CRM Manager (Remote, Full-time) График: 5/2, полный рабочий день Формат: полностью удалённый Контакт (TG): @sofia_karimova⸻ Что ты будешь делатьЕсли ты видишь в CRM не просто рассылки, а инструмент, который управляет...

  • CRM Manager

    6 days ago

    Limassol Municipality, Limassol, Cyprus Elevate Core Full time €40,000 - €80,000 per year

    We are partnering with a fast-growing digital entertainment group that operates several successful online casino brands. The team is expanding and looking for a hands-on CRM Manager to own and scale the entire player lifecycle strategy — from onboarding and retention to reactivation and loyalty.This is a role for someone who enjoys building smart,...

  • Regional CRM Manager

    2 weeks ago

    Limassol, Limassol, Cyprus Triskel Consulting Full time €45,000 - €75,000 per year

    Our client is a digital services provider operating within the iGaming field. They are now growing their CRM department and seeking to hire a Regional CRM Managers for each market they are operating in.Job SummaryWe are looking for Regional CRM Managers to lead our client's CRM efforts for the Spanish, Swedish, Danish, Norwegian, Polish, Romanian, US, AU/NZ...

  • CRM/Retention Manager

    2 days ago

    Limassol, Limassol, Cyprus PEOPLEHUNT Full time €40,000 - €60,000 per year

    Job Title: CRM/Retention Manager (US Market Focus)Location: Remote (CIS or Europe preferred)Employment Type: Full-timeClient Industry: Sweepstakes & Digital EngagementRecruiter: PEOPLE HUNT (on behalf of our client)About the RolePEOPLE HUNT is seeking an experienced CRM/Retention Manager on behalf of a rapidly growing sweepstakes and digital engagement...

  • Senior CRM Manager

    2 weeks ago

    Limassol, Limassol, Cyprus RevNinja Full time €30,000 - €60,000 per year

    Location: Cyprus, LimassolSeniority Level:Senior levelIndustry: iGamingKey Skills NeededExpertise in CRM platforms (Smartico, Fasttrack, or similar) and campaign management tools.Strong knowledge of multi-channel marketing (Email, SMS, Push, In-app).Proficiency in player segmentation, data analysis, and KPI tracking .Experience with CMS platforms and...

  • CRM Marketing Manager

    1 week ago

    Limassol, Limassol, Cyprus Citrus Systems Full time €30,000 - €60,000 per year

    We are looking for an ambitiousCRM Marketing Managerforfull-timeemployment for our client, a growing and high-impact company based in Cyprus. This is a great opportunity to join a brand that is making a strong mark in its industry and is entering an exciting new phase of development.We're looking for a data-savvy CRM Marketing Manager to own our player...

  • CRM Lead

    2 days ago

    Limassol, Limassol, Cyprus PEOPLEHUNT Full time €60,000 - €80,000 per year

    PEOPLE HUNT is Hiring on Behalf of a Global iGaming Company Position: CRM LeadLocation: Remote (CIS or Europe preferred)Industry: iGaming / Online CasinoEmployment Type: Full-time About the OpportunityPEOPLE HUNT is hiring a strong, hands-on CRM Lead for a global technology provider in the iGaming industry. This company empowers online casino operators with...

  • Head of CRM

    1 week ago

    Limassol Municipality, Limassol, Cyprus Alpha Talent Solutions - Joelle Borg Full time €60,000 - €80,000 per year

    Our client is a digital services provider operating within the iGaming field. As they continue to scale, they are looking for a Head of CRM Execution to lead the delivery engine behind their CRM plans, stepping in as the current leader progresses to a new exciting role within the organization. This is a key leadership position, responsible for managing and...