Customer Retention Specialist

2 weeks ago


Limassol, Limassol, Cyprus TOPTALENT Full time
Job Description:

We are seeking a skilled Sales Retention Agent to join our dynamic international team at TOPTALENT. This is a fantastic opportunity for a talented individual to grow with our company and contribute to our success.

About the Role:

This position involves promoting our company's products and services, developing and maintaining relationships with prospective and existing clients, and converting high-quality leads into long-lasting customers. You will also be responsible for ensuring clients receive the highest level of service at any moment given.

Key Responsibilities:
  • Promote our company's products and services to enhance customer satisfaction and retention.
  • Build and maintain strong relationships with clients to increase customer loyalty and retention rates.
  • Convert high-quality leads into loyal customers through effective communication and relationship-building skills.
  • Provide exceptional customer service to ensure client satisfaction and loyalty.
Requirements:
  • Native or fluent French language skills (oral and written) and proficiency in English (at least B2 level).
  • Previous experience in sales retention, preferably in the Forex & CFD industry.
  • Strong computer skills and ability to work with deadlines and targets.
  • Excellent management and mathematics skills, as well as great objection-handling skills.
Benefits:
  • A highly competitive remuneration package based on experience, skills, and performance, ranging from 1,500 EUR to 1,800 EUR + commission.
  • The opportunity to work with a dynamic international team in a positive and friendly atmosphere.
  • Guidance and tools to reach your full potential.
  • Private medical insurance.
  • Relocation support for international candidates, including visa sponsorship, flight assistance, and accommodation support.


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