Customer Retention Specialist

2 weeks ago


Limassol, Limassol, Cyprus TOPTALENT Full time
About the Role

We are seeking a skilled Customer Retention Specialist to join our team in Limassol, Cyprus.

Your primary responsibility will be to promote our company's products and services, develop and maintain relationships with clients, and convert high-quality leads into long-lasting customers.

In this role, you will work closely with our dynamic international team to provide exceptional customer service, ensure client satisfaction, and drive business growth.

Responsibilities and Duties
  • Promote our company's products and services to existing and prospective clients
  • Develop and maintain strong relationships with clients to increase customer retention and loyalty
  • Convert high-quality leads into long-lasting customers through effective sales strategies and techniques
  • Stay up-to-date with financial markets and industry trends to provide valuable insights to clients
  • Ensure clients receive the highest level of service at all times
Requirements and Qualifications
  • Native or fluent proficiency in German, both oral and written; fluency in English (at least B2 level)
  • Previous experience in a similar role within the Forex & CFD industry is highly desirable but not required
  • Strong computer skills and ability to work with deadlines and targets
  • Effective management and mathematics skills
  • Excellent objection-handling skills and ability to communicate complex information clearly
  • Availability to start work immediately
What We Offer
  • A competitive base salary with attractive commissions
  • Relocation support for international candidates, including apartment and flight arrangements
  • An opportunity to work with a dynamic international team and contribute to the company's growth and success
  • Private medical insurance and comprehensive benefits package
  • A chance to develop your skills and reach your full potential with guidance and tools provided by the company
Estimated Salary Range

The estimated annual salary for this role is approximately €45,000 - €60,000, depending on experience and performance.

About Us

We are TOPTALENT, a leading company in the Forex & CFD industry. Our mission is to provide exceptional customer service and help our clients achieve their financial goals.

If you are a motivated and results-driven individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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