Multilingual Conversion and Retention Experts Wanted
4 weeks ago
Looking for a challenging career opportunity? We are seeking motivated individuals to fill the role of Multilingual Conversion and Retention Expert at The Talent Hunter.
Estimated Salary: €25,000 - €35,000 per annum
About UsWe are a dynamic company based in Limassol, Cyprus, offering competitive salaries, a bonus scheme, incentives, and more. Our goal is to provide exceptional service and support to our clients, helping them achieve their goals.
Job DescriptionIn this exciting role, you will play a critical part in engaging with potential and existing clients, assisting them in their preferred languages. You will help convert prospects into long-term customers while ensuring high levels of customer satisfaction.
Key Responsibilities:- Engage with potential customers through various channels (phone, email, live chat) to convert inquiries into sales.
- Provide exceptional service and support to existing customers to enhance retention.
- Communicate clearly and effectively in the customers' language to understand their needs and preferences.
- Identify customer issues and provide suitable solutions or alternatives.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members and management to improve customer experience and increase conversion rates.
- Participate in training sessions to continuously improve product knowledge and sales techniques.
- Proficiency in one or more of the required languages.
- No prior experience in customer service or sales is necessary; we welcome candidates who are eager to learn.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing support.
- A dynamic and multicultural work environment.
- Opportunities for career advancement.
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