Multilingual Conversion and Retention Experts Wanted

4 weeks ago


Limassol, Limassol, Cyprus The Talent Hunter Full time

Looking for a challenging career opportunity? We are seeking motivated individuals to fill the role of Multilingual Conversion and Retention Expert at The Talent Hunter.

Estimated Salary: €25,000 - €35,000 per annum

About Us

We are a dynamic company based in Limassol, Cyprus, offering competitive salaries, a bonus scheme, incentives, and more. Our goal is to provide exceptional service and support to our clients, helping them achieve their goals.

Job Description

In this exciting role, you will play a critical part in engaging with potential and existing clients, assisting them in their preferred languages. You will help convert prospects into long-term customers while ensuring high levels of customer satisfaction.

Key Responsibilities:
  • Engage with potential customers through various channels (phone, email, live chat) to convert inquiries into sales.
  • Provide exceptional service and support to existing customers to enhance retention.
  • Communicate clearly and effectively in the customers' language to understand their needs and preferences.
  • Identify customer issues and provide suitable solutions or alternatives.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members and management to improve customer experience and increase conversion rates.
  • Participate in training sessions to continuously improve product knowledge and sales techniques.
Qualifications
  • Proficiency in one or more of the required languages.
  • No prior experience in customer service or sales is necessary; we welcome candidates who are eager to learn.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks.
Benefits
  • Competitive salary and performance-based incentives.
  • Comprehensive training and ongoing support.
  • A dynamic and multicultural work environment.
  • Opportunities for career advancement.


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