Business Development Specialists for Lead Conversion and Client Retention
7 days ago
We are The Talent Hunter, a dynamic organization seeking skilled Business Development Specialists to join our team in Limassol, Cyprus. This exciting opportunity is ideal for motivated individuals who can effectively communicate with clients to convert leads into sales or retain existing clients through excellent customer service.
**Job Title:** Business Development Specialists for Lead Conversion and Client Retention
**Location:** Limassol, Cyprus
**Salary Range:** €2,200 - €3,000 per month (depending on experience)
Job Description:Our ideal candidate will be responsible for engaging with potential clients through various channels, understanding client needs, and providing tailored solutions to convert inquiries into sales. For English Retention Agents (AU Desk), the role involves contacting existing clients to ensure satisfaction, proactively engaging with clients to encourage ongoing business, identifying opportunities for upselling or cross-selling products and services, and documenting client interactions and feedback for continuous improvement.
Key Responsibilities:- Dutch Conversion Agents (NL Desk):
- Engage with potential clients through phone, email, and chat.
- Understand client needs and provide tailored solutions to convert inquiries into sales.
- Maintain accurate records of client interactions and conversions.
- English Retention Agents (AU Desk):
- Contact existing clients to ensure satisfaction.
- Proactively engage with clients to encourage ongoing business.
- Identify opportunities for upselling or cross-selling products and services.
- Document client interactions and feedback for continuous improvement.
- Native or fluent Dutch speaker for Conversion Agents; native or fluent English speaker for Retention Agents.
- Previous experience in sales, customer service, or account management preferred.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in using CRM systems and other sales tools.
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