Customer Service Expert

7 days ago


Limassol, Limassol, Cyprus The Talent Hunter Full time
Job Description

We are seeking a highly skilled Customer Service Expert to join our team as a Retention Specialist in Cyprus. This role offers an exciting opportunity to utilize your background in customer service to reinforce relationships, address concerns, and drive customer loyalty.

Key Responsibilities:

  • Resolve Customer Inquiries: Engage with Portuguese-speaking customers through various channels (phone, email, chat) to resolve inquiries and concerns efficiently.
  • Record Keeping: Maintain accurate and comprehensive records of customer interactions in our CRM system.
  • Collaboration: Collaborate with internal teams to implement effective solutions that address customer needs.

About the Role:

This is a critical position that requires strong analytical and problem-solving abilities focused on customer satisfaction. You will have the opportunity to work in a vibrant coastal city surrounded by beautiful marina views.

Requirements:

  • Language Skills: Fluency in Portuguese (written and spoken); proficiency in English is a plus.
  • Experience: Proven experience in retention, with a track record of success.
  • Skill Set: Excellent communication and interpersonal skills; strong analytical and problem-solving abilities focused on customer satisfaction.
  • Technical Skills: Proficiency with CRM systems and customer support tools.

What We Offer:

  • Competitive Salary: Our offer includes a competitive salary with performance-based incentives.
  • Work-Life Balance: A supportive and inclusive work environment allows for a healthy work-life balance.


  • Limassol, Limassol, Cyprus Grow-Talent Full time

    **Job Title:** Customer Support Expert for Financial ServicesLocation: Limassol, CyprusWork Model: HybridSalary: Approximately €25,000 - €35,000 per year, depending on qualifications and experience.We are seeking a skilled Customer Support Expert to join our team at a leading investment firm in Limassol, Cyprus. As a key member of our support team, you...


  • Limassol, Limassol, Cyprus The Talent Hunter Full time

    Seeking a skilled Customer Service Representative to join our dynamic team at The Talent Hunter in Limassol, Cyprus.About the RoleThis is an exciting opportunity for a motivated and results-driven individual to work as a Spanish Conversion Agent. As part of our team, you will be responsible for engaging with potential clients in Spanish, converting inquiries...


  • Limassol, Limassol, Cyprus GRS Recruitment Full time

    Summary of the job description: Articulate and customer-oriented candidates are sought to join a growing team in Limassol, supporting clients, maintaining databases, and providing high-end customer support.Main Duties and Responsibilities:Support clients with ongoing needsUpdate and maintain in-house databasesWork with a team to maintain high-end customer...


  • Limassol, Limassol, Cyprus Grow-Talent Full time

    About the RoleWe are seeking an Arabic-speaking Customer Support Agent to join our team at a leading investment firm in Limassol, Cyprus. This is a hybrid work opportunity that requires effective communication and problem-solving skills.Company Overview:Grow-Talent.com is working with a prominent financial institution to find the perfect candidate for this...


  • Limassol, Limassol, Cyprus Grow-Talent Full time

    Grow-Talent: Spanish Speaking Sales ExpertWe are working with a leading financial services company based in Limassol, Cyprus, seeking a highly motivated and results-driven Spanish speaking Sales Performance Specialist to join their team.Estimated Salary: €30,000 - €50,000 per annum, depending on experience and performance.About the RoleThe successful...


  • Limassol, Limassol, Cyprus Emerald Zebra Full time

    About Emerald ZebraWe are seeking a skilled Customer Support Representative to join our team in Larnaca or Limassol office. As a key member of our support team, you will be responsible for delivering exceptional customer experience through timely and professional responses.Responsibilities:Resolve client queries via chat system and email efficientlyAnswer...


  • Limassol, Limassol, Cyprus Triskel Consulting Full time

    About Triskel ConsultingWe are a dynamic international player within the online entertainment and iGaming industry, seeking to hire self-driven individuals to join our Sales team in Cyprus.Job OverviewThis is an exciting opportunity for you to be part of a fast-paced Sales department, providing excellent customer service and promoting our company's products...


  • Limassol, Limassol, Cyprus The Talent Hunter Full time

    We are seeking a skilled Customer Service Professional to join our team in Sunny Cyprus. As a key member of The Talent Hunter, you will leverage your expertise in customer service to reinforce relationships, address concerns, and drive customer loyalty.


  • Limassol, Limassol, Cyprus Emerald Zebra Full time

    Are you a skilled communicator with excellent language proficiency? We are seeking a Customer Service Professional to join our team in Larnaca or Limassol office.About the Role:Engage with clients through chat systems and email, providing timely and effective support.Analyze customer requests and respond promptly, ensuring satisfaction.Promote our products...


  • Limassol, Limassol, Cyprus The Talent Hunter Full time

    Looking for a challenging career opportunity? We are seeking motivated individuals to fill the role of Multilingual Conversion and Retention Expert at The Talent Hunter.Estimated Salary: €25,000 - €35,000 per annumAbout UsWe are a dynamic company based in Limassol, Cyprus, offering competitive salaries, a bonus scheme, incentives, and more. Our goal is...


  • Limassol, Limassol, Cyprus Emerald Zebra Full time

    An exciting opportunity has emerged for an Auditing Expert to join our client, a leading boutique Audit, Tax and Consulting firm in Limassol, Cyprus. Founded on the core values of trust, quality, commitment, integrity and global expertise, this pioneering team is expanding and seeking a talented professional to fill the role of Audit Senior in their Audit...


  • Limassol, Limassol, Cyprus Grow-Talent Full time

    About the RoleWe are seeking a highly skilled Spanish speaking Sales Conversion Expert to join our team in Limassol, Cyprus. The ideal candidate will have native or fluent Spanish language skills and excellent communication abilities.Key Responsibilities:Promote the company's financial products and services to prospective and existing clientsDevelop and...


  • Limassol, Limassol, Cyprus Alpha Talent Solutions Full time

    About Alpha Talent Solutions">We are a digital services provider operating within the iGaming industry, seeking an expert to manage and enhance the experience of our esteemed VIP clients.">Responsibilities:Identify and resolve customer issues efficientlyAnalyze customer behavior and maintain personalized relationships with VIPs to meet their unique...


  • Limassol, Limassol, Cyprus TOPTALENT Full time

    About the RoleWe are seeking a skilled Customer Retention Specialist to join our team in Limassol, Cyprus.Your primary responsibility will be to promote our company's products and services, develop and maintain relationships with clients, and convert high-quality leads into long-lasting customers.In this role, you will work closely with our dynamic...


  • Limassol, Limassol, Cyprus TOPTALENT Full time

    The TOPTALENT team is seeking a skilled Business Development Expert with Farsi Responsibilities to join our multinational environment in Limassol, Cyprus.About the Role:We are looking for a highly motivated and experienced professional to drive business growth and development in various markets. The successful candidate will be responsible for identifying...

  • Conversion Specialist

    3 weeks ago


    Limassol, Limassol, Cyprus Grow-Talent Full time

    At Grow-Talent.com, we are working with a leading financial services company that is seeking a highly skilled Conversion Specialist to join their team in Limassol, Cyprus.Salary: The successful candidate can expect a competitive base salary of approximately €40,000 per annum, commensurate with experience.About the Role:The primary responsibility of this...


  • Limassol, Limassol, Cyprus TOPTALENT Full time

    Customer Support Agent Job DescriptionAs a Customer Support Agent at TOPTALENT, you will play a vital role in ensuring exceptional customer satisfaction and experience. This position requires a strong customer service skillset, with the ability to effectively manage customer inquiries and resolve issues in a timely and professional manner.Key...


  • Limassol, Limassol, Cyprus GRS Recruitment Full time

    Recruit a Customer Service Specialist for a newly established team in Limassol, handling customer inquiries, resolving issues, and maintaining accurate records.Key responsibilities:Communicate and educate customers about products.Identify, analyze, and resolve customer needs and inquiries.Work in a timely and professional manner through various communication...


  • Limassol, Limassol, Cyprus TOPTALENT Full time

    Job OverviewWe are seeking a highly skilled Conversion Sales Agent to join our dynamic team. As a key player in driving sales growth, you will play a pivotal role in promoting our products and services to customers.About the RoleThis full-time position offers a unique opportunity to leverage your sales expertise and contribute to the company's continued...


  • Limassol, Limassol, Cyprus TOPTALENT Full time

    Job Description:We are seeking a skilled Sales Retention Agent to join our dynamic international team at TOPTALENT. This is a fantastic opportunity for a talented individual to grow with our company and contribute to our success.About the Role:This position involves promoting our company's products and services, developing and maintaining relationships with...