Senior Sports Book Management Specialist
7 days ago
Our company, Triskel Consulting, is seeking an experienced Sports Book Management Specialist to join our team.
About the Role:
- We are looking for a highly skilled professional to manage and improve the experience of VIP clients in our digital sports book services.
- The successful candidate will be responsible for analysing customer behaviour, identifying solutions to customer issues, and providing exceptional service to ensure a personalised relationship with VIP clients.
- You will also monitor customer performance and behaviour to evaluate bonus crediting and ensure compliance with relevant regulations.
About You:
- Proficiency in English (written and spoken) is required. Knowledge of French, Spanish, or Italian is a plus.
- Deep knowledge and experience in Sports Book management, particularly in VIP customer management.
- You should possess strong communication and negotiation skills, as well as a proactive approach with good support/sales skills.
- Prior experience as a Sales agent will be considered an advantage.
- Attention to detail is crucial for this role.
What We Offer:
- A competitive salary of $60,000 - $80,000 per annum.
- A dynamic international work environment.
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