High-Profile Sportsbook VIP Management Expert

2 days ago


Limassol, Limassol, Cyprus Alpha Talent Solutions Full time

About Alpha Talent Solutions

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We are a digital services provider operating within the iGaming industry, seeking an expert to manage and enhance the experience of our esteemed VIP clients.

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Responsibilities:

  • Identify and resolve customer issues efficiently
  • Analyze customer behavior and maintain personalized relationships with VIPs to meet their unique needs
  • Monitor customer performance and behavior to evaluate bonus crediting
  • Ensure compliance with relevant regulations for products offered
  • Adhere to business hours during shifts
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Requirements:

  • Proficiency in English and French/Spanish/Italian, both written and spoken
  • In-depth knowledge and experience in Sports Book and VIP management
  • Proactive approach with strong support and sales skills
  • Effective communication and negotiation skills
  • Prior experience as a Sales agent is considered advantageous
  • Meticulous attention to detail
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What We Offer:

  • Competitive salary and monthly KPIs-based bonuses
  • Opportunity to work with a dynamic international company
  • Room for career growth and professional development within the organization
  • Social benefits and team-building activities
  • A spacious, sunny office environment


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