VIP Team Leader for Global VIP Team

2 weeks ago


Limassol, Limassol, Cyprus Triskel Consulting Full time
Job Title: VIP Team Leader for Global VIP Team

Job Description:

The ideal candidate will have extensive experience in managing high-performing teams within the online entertainment industry. As a VIP Team Lead, you will oversee a team of VIP account managers, ensuring they operate efficiently and effectively to achieve their daily tasks and responsibilities.

Your key responsibilities include:

  • Managing the overall performance of the VIP team
  • Developing and implementing strategic plans to enhance the growth and development of VIP managers within their roles
  • Achieving progress and hitting VIP targets by successfully leading the team and identifying areas for improvement
  • Maintaining productive relationships with key personnel in assigned customer accounts and memberships
  • Monitoring market trends and KPIs to capitalize on opportunities and address gaps
  • Enhancing current procedures and implementing new processes to improve overall efficiency
  • Conducting regular 1:1 meetings and performance management sessions

Requirements:

  • At least 2 years of experience in a VIP role within the iGaming industry
  • Proven track record as a Team Lead, preferably in a VIP Team Lead position
  • Bilingual in German and professional fluency in English
  • Excellent interpersonal and communication skills
  • Working knowledge of Microsoft Office
  • Strong organizational and time-management skills
  • Excellent understanding of VIP player management
  • Strong people management skills
  • Ability to work under pressure and maintain a high level of productivity

What We Offer:

  • A dynamic and international work environment with a young and friendly team
  • Opportunity to work in our office in Cyprus or Bulgaria
  • Career and professional growth within the company
  • Flexible work hours and corporate events

Estimated Salary:

€50,000 - €60,000 per annum



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