Customer Support Representative
3 weeks ago
We are seeking a highly motivated and skilled Customer Support Representative to join our team at HR4ALL. As a key member of our support team, you will play a vital role in ensuring that our customers receive exceptional service and support.
Location: Limassol, Cyprus or willing to relocate
Estimated Salary: €2000 - €2500 per month (depending on experience)
The ideal candidate will have excellent written and verbal communication skills in German, as well as proficiency in English. You will be responsible for providing customer support via live chat and email, resolving issues efficiently, and staying up-to-date with the latest product terms and features.
About the Role- Provide customer support via live chat and email during weekday hours (09:00 - 18:00, 13:00 - 22:00, and 18:00 - 03:00)
- Maintain a prompt and empathetic attitude towards customers, ensuring a positive customer experience
- Acknowledge and resolve customer issues and queries efficiently
- Stay up-to-date with the latest product terms, offers, and features
- Escalate complex queries to relevant departments when necessary
- Conduct initial investigations into customer issues and queries
- Experience: Previous experience in online customer support is required
- Language Proficiency: Excellent written and verbal skills in German; proficiency in English
- Location: Must be located in Limassol, Cyprus, or willing to relocate
- Citizenship: EU citizenship or valid work permit for Cyprus is required
- Skills:
- Strong communication skills to interact effectively with customers
- Proficient in computer usage and typing
- Ability to work efficiently in a multitasking environment
Shifts: Monday - Friday from 01:00 - 09:00 (fixed schedule, no rotations)
Responsibilities:
- Provide customer support via live chat and email during night hours
- Maintain a prompt and empathetic attitude towards customers, ensuring a positive customer experience
- Acknowledge and resolve customer issues and queries efficiently
- Stay up-to-date with the latest product terms, offers, and features
- Escalate complex queries to relevant departments when necessary
- Conduct initial investigations into customer issues and queries
Working Days: Saturday and Sunday
Shifts: 24 hours per week (soon to become 20 hours per week)
- Current Shifts:
- Morning: 10:00 - 23:00
- Noon: 13:00 - 02:00
- Future Shifts:
- Morning: 09:00 - 19:00
- Middle: 17:00 - 03:00
- Night: 23:00 - 09:00
Responsibilities:
- Provide customer support via live chat and email during weekend hours
- Maintain a prompt and empathetic attitude towards customers, ensuring a positive customer experience
- Acknowledge and resolve customer issues and queries efficiently
- Stay up-to-date with the latest product terms, offers, and features
- Escalate complex queries to relevant departments when necessary
- Conduct initial investigations into customer issues and queries
-
Customer Support Representative
3 weeks ago
Limassol, Limassol, Cyprus HR4ALL Full timeJob Title: Customer Support Representative - German SpeakerLocation: Limassol, CyprusCitizenship: EU citizenship or valid work permit for Cyprus is required.Responsibilities:Provide customer support via live chat and email.Maintain a prompt and empathetic attitude towards customers, ensuring a positive customer experience.Acknowledge and resolve customer...
-
Customer Service Representative
1 month ago
Limassol, Limassol, Cyprus Emerald Zebra Full timeAre you a social person who enjoys interacting with customers? Would you like to build a rewarding career in the telecommunications sector?As a Customer Service Representative at Emerald Zebra, you will be responsible for assisting customers in finding the most suitable telecom products and services while providing excellent support.Your key responsibilities...
-
Limassol, Limassol, Cyprus HR4ALL Full timeCustomer Service Representative - German Speaker Job DescriptionThis role is ideal for individuals who possess excellent communication skills, both written and verbal, in German and English. As a Customer Service Representative, you will provide support to customers via live chat and email, ensuring a positive experience through prompt and empathetic...
-
Customer Retention Representative
4 days ago
Limassol, Limassol, Cyprus TOPTALENT Full timeJob OverviewWe are seeking a highly skilled Customer Retention Representative to join our dynamic team. In this role, you will be responsible for promoting our products and services, developing and maintaining relationships with clients, and converting leads into long-lasting customers.About the JobLocation: Limassol, CyprusKey Responsibilities:You will be...
-
Customer Success Representative
2 weeks ago
Limassol, Limassol, Cyprus Triskel Consulting Full timeRole OverviewWe are seeking a highly motivated and driven Customer Success Representative to join our International Sales team in Cyprus or Bulgaria.About the JobThis is an excellent opportunity for self-driven individuals who are passionate about customer service and sales. As a Customer Success Representative, you will be responsible for proactively...
-
Limassol, Limassol, Cyprus HR4ALL Full timeOverviewAt HR4ALL, we are looking for a dedicated and multilingual customer support agent to join our team. As a Customer Service Representative for German-speaking clients, you will be responsible for providing top-notch support via live chat and email.
-
German Speaking Customer Support Representative
4 weeks ago
Limassol, Limassol, Cyprus HR4ALL Full timeJob Title: Customer Support Agent - German SpeakerLocation: Remote/ CyprusWe are seeking a skilled Customer Support Agent who speaks German to join our team at HR4ALL. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients via live chat and email.Responsibilities:Provide customer support via live chat...
-
Business Development Representatives
3 weeks ago
Limassol, Limassol, Cyprus The Talent Hunter Full timeAbout The Talent HunterWe are a dynamic and multicultural team at The Talent Hunter, dedicated to providing exceptional service and support to our clients. As a Business Development Representative, you will play a vital role in converting prospects into long-term customers.Estimated Salary: $45,000 - $60,000 per year, depending on experience and...
-
Customer Service Representative
1 week ago
Limassol, Limassol, Cyprus Grow-Talent Full timeAbout the RoleWe are seeking an Arabic-speaking Customer Support Agent to join our team at a leading investment firm in Limassol, Cyprus. This is a hybrid work opportunity that requires effective communication and problem-solving skills.Company Overview:Grow-Talent.com is working with a prominent financial institution to find the perfect candidate for this...
-
Customer Service Representative
3 weeks ago
Limassol, Limassol, Cyprus TOPTALENT Full timeJob Title: Customer Support Agent (Japanese)Role Overview:As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients in the Japanese market. This role requires strong communication skills, a positive attitude, and the ability to work in a dynamic environment.Key Responsibilities:Assist clients in opening...
-
Customer Service Ambassador
2 weeks ago
Limassol, Limassol, Cyprus Emerald Zebra Full timeWe are seeking a Customer Service Representative to join our team in Limassol, Cyprus. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.The role involves consulting and selling our company's products and services to existing and prospective customers, ensuring a high level of customer experience...
-
Sales Representative
2 weeks ago
Limassol, Limassol, Cyprus Triskel Consulting Full timeAbout Triskel ConsultingTriskel Consulting is an international player within the online entertainment and iGaming industry, with a strong presence in Cyprus and Bulgaria. Our company is growing its Sales department and seeking self-driven individuals to join our team.Job SummaryWe are looking for a highly motivated Sales Representative to proactively engage...
-
Customer Support Associate
4 weeks ago
Limassol, Limassol, Cyprus TOPTALENT Full timeCustomer Support Agent Job DescriptionAs a Customer Support Agent at TOPTALENT, you will play a vital role in ensuring exceptional customer satisfaction and experience. This position requires a strong customer service skillset, with the ability to effectively manage customer inquiries and resolve issues in a timely and professional manner.Key...
-
Sales Representative
2 weeks ago
Limassol, Limassol, Cyprus Triskel Consulting Full timeInternational Sales Role in Cyprus or BulgariaWe are seeking a driven individual to join our Sales team as a Sales Representative, focusing on the German market expansion. This is an exciting opportunity for a self-motivated professional with excellent customer service and sales skills.About the JobIn this role, you will be responsible for engaging with...
-
Business Development Representative
24 hours ago
Limassol, Limassol, Cyprus Triskel Consulting Full timeJob DescriptionWe are seeking a highly motivated and skilled Business Development Representative to join our Sales team in Cyprus.The ideal candidate will have a strong passion for customer service and sales, with excellent communication skills in both Spanish and English. They will be responsible for proactively engaging with players via outbound calls,...
-
Customer Support Specialist
1 month ago
Limassol, Limassol, Cyprus GRS Recruitment Full timeRecruit a Customer Service Specialist for a newly established team in Limassol, handling customer inquiries, resolving issues, and maintaining accurate records.Key responsibilities:Communicate and educate customers about products.Identify, analyze, and resolve customer needs and inquiries.Work in a timely and professional manner through various communication...
-
German Speaking Customer Support Agent
4 weeks ago
Limassol, Limassol, Cyprus HR4ALL Full timeJob Title: German Speaking Customer Support AgentLocation: Limassol, CyprusCitizenship: EU citizenship or a valid work permit for Cyprus is required.Salary: Varies between 1800 to 2200 depending on experienceCustomer Support Week Days 1800-2200 gross per monthCustomer Support Night Shift 1800-2200 gross per monthWeekend Shift Support 2000 gross per...
-
Sales Representative
2 weeks ago
Limassol, Limassol, Cyprus Grow-Talent Full timeGrow-Talent is partnering with a leading financial services company to find a talented Conversion Agent for their Limassol office.Key Details:Location: Limassol, CyprusEmployment Type: Full-timeRemuneration: Base salary and excellent performance-based incentivesAbout the Role:We are seeking an experienced Sales Representative to join our team in Limassol. As...
-
Limassol, Limassol, Cyprus HR4ALL Full timeJob Description:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at HR4ALL. As a key member of our customer support team, you will be responsible for providing top-notch support to our clients via live chat and email.Responsibilities:Provide Exceptional Customer Support: Respond to customer inquiries and resolve...
-
Customer Support Agent
2 weeks ago
Limassol, Limassol, Cyprus HR4ALL Full timeAt HR4ALL, we are seeking a highly skilled Customer Support Agent to join our team in Limassol, Cyprus. As a customer-focused professional, you will be responsible for providing exceptional support to our clients via live chat and email.Job OverviewWe offer a competitive salary package of €1800-€2200 per month, depending on experience. Our ideal...